--- title: "Legal notice | Funeral Home in Barcelona" description: "Owner details for funerariasbarcelona.com, website terms of use, prices, customer service, complaints and applicable law." url: "https://funerariasbarcelona.com/en/legal-notice/" lang: en page_type: legal business: "Funerarias Barcelona" last_updated: "2026-10-21" generator: custom (_legal/build_legal.py) --- # Legal notice > Who is behind this website, the terms on which you can use it and how to make a complaint if something goes wrong. Last updated: 21 October 2026 ## Key points - This website belongs to **Funerarias Barcelona**, based at Carrer d'Anníbal, 18, 08004 Barcelona. - The prices we publish are **final prices, including VAT**, and we give you a written quote before you go ahead. - You can contact us with questions or complaints by phone (24 hours), by email or by post. We will reply within a **maximum of 15 days**. - We handle your data as explained in our [privacy policy](https://funerariasbarcelona.com/en/privacy-policy/), and cookies as explained in our [cookie policy](https://funerariasbarcelona.com/en/cookie-policy/). ## Owner details As required by Article 10 of the Spanish Information Society Services and E-commerce Act 34/2002 (LSSI), these are the details of the owner of this website (funerariasbarcelona.com): - **Trading name:** Funerarias Barcelona - **Registered address:** Carrer d'Anníbal, 18, 08004 Barcelona - **Phone (24 hours):** [936 940 667](tel:+34936940667) - **Email:** [info@funerariasbarcelona.com](mailto:info@funerariasbarcelona.com) Funerarias Barcelona provides funeral services in Barcelona and across the province of Barcelona: cremation, burial, wakes, transfers, repatriation and funeral paperwork. In Catalonia, funeral services are regulated by the [Catalan Funeral Services Act 2/1997 (Llei 2/1997, de 3 d'abril, sobre serveis funeraris)](https://www.boe.es/eli/es-ct/l/1997/04/03/2/con), which requires funeral companies to be authorised by the local council of the municipality where they are based. ## Website terms of use Access to this website is open and free of charge, apart from the cost of your internet connection, and you do not need to register to use it. By browsing it, you accept these terms of use. You agree to use the website and its content properly and lawfully. This means not using it for any purpose that is unlawful or contrary to good faith, not damaging or overloading its systems, and not introducing viruses or anything else that could cause damage. We may update the website's content and these terms at any time. The current version is always the one published on this page. ## Prices and how to arrange a service The prices shown on the website are **final prices, including VAT**, and for each service we explain what it includes. If your case needs additional items or paperwork, we will explain this before you go ahead, and they will be included in your quote. You cannot arrange or pay for a service online on this website: services are arranged after you speak to us by phone, by email or in person. Before you go ahead, you have the right to: - receive a **written quote in advance**, unless you expressly waive it, as set out in Article 251-3 of the Catalan Consumer Code (Codi de consum de Catalunya); - see the **catalogue of services**, with their features and prices (Article 3 of the Funeral Services Act 2/1997); - choose freely which funeral company you use; - receive the information and documents about the service in Spanish or Catalan. ## Customer service and complaints If you have any question, complaint or claim, you can contact us in any of these ways. A real person will always help you, and we will reply within a **maximum of 15 days**: - **Phone (24 hours):** [936 940 667](tel:+34936940667) - **Email:** [info@funerariasbarcelona.com](mailto:info@funerariasbarcelona.com) - **Postal address:** Funerarias Barcelona, Carrer d'Anníbal, 18, 08004 Barcelona > We have the **official complaint forms of the Generalitat de Catalunya** (fulls oficials de queixa, reclamació i denúncia) available for you. Ask us for them by phone or email, and you can hand them in at the address above. If you are not satisfied with our reply, you can contact the [Catalan Consumer Agency (Agència Catalana del Consum)](https://consum.gencat.cat/), the consumer information office of your local council or the Catalan Consumer Arbitration Board (Junta Arbitral de Consum de Catalunya). ## Intellectual and industrial property The text, photographs, graphics and logos, as well as the website's design and code, belong to Funerarias Barcelona or are used with the authorisation of their owners. You may not reproduce, distribute or modify them without our permission, except for your own personal and private use. Exception: the data and charts from our study [Barcelona funeral statistics (in Spanish)](/estadisticas-funerarias-barcelona/) are published under a Creative Commons BY 4.0 licence, so you can reuse them as long as you credit the source with a link. ## Liability and links to other websites We take care to make sure the information on the website is accurate and up to date, but it may contain errors or omissions. General information is no substitute for personalised advice: to find out the exact price and terms for your case, please ask us. We are not liable for any damage caused by misuse of the website, by technical interruptions beyond our control, or by viruses or attacks that we could not prevent with reasonable security measures. The website includes links to third-party pages, such as official bodies or Google Maps. We do not control their content or policies, so we are not responsible for them. ## Data protection and cookies We process the personal data you give us in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Data Protection (LOPDGDD). You will find all the details in our [privacy policy](https://funerariasbarcelona.com/en/privacy-policy/). The website uses our own necessary cookies and, only if you accept them, Google cookies for analytics, advertising and maps. You can change your choice whenever you like, as we explain in the [cookie policy](https://funerariasbarcelona.com/en/cookie-policy/). ## Languages The website is available in Spanish, Catalan and English. You can ask us for information, quotes and service documents in Spanish or Catalan. ## Applicable law This legal notice is governed by Spanish law. If you are a consumer, any dispute will be heard by the courts of the place where you live, in accordance with consumer protection law. ## This page in other languages - [Español](https://funerariasbarcelona.com/avisos-legales/) - [Català](https://funerariasbarcelona.com/ca/avis-legal/)